| DOI: https://doi.org/10.14456/mujps.2015.5 | Pharm Sci Asia 2015; 42(1), 14-22 |
Pharmacy Leadership Development: A case study of JCI accredited private hospitals in ThailandL. Anuratpanich*
- Social and Administrative Pharmacy Excellence Research (SAPER) Unit, Department of Pharmacy, Mahidol University, Bangkok 10400, Thailand
Private hospitals nowadays pursuit for high standard of care and patient safety by using Joint Commission International standard (JCI) which is the highest level of quality standard for the hospitals in the world. Pharmacy department’s head in the hospital is one of department leaders who plays significant role in the multi-disciplinary team. Effective department’s head comes from intensive development from the hospital especially the previous department’s head. Therefore this study has been conducted to explore the leadership development process, the succession situation, and suggest the ideas for practically implementation. Survey questionnaire has been created by information from literature review, discussion with some of pharmacy leaders. Target sample is the department head of JCI accredited private hospitals. Data was collected in November15-30, 2013. Key findings are 1. The most frequently used development methods are On the Job training, Formal Training, Remember and Repeat Supervisor’s approach, 2.key topic of knowledge are “Professional focused knowledge” and “Leadership-Management focused knowledge”, 3.key skills needed for the successors are similar to topic of the knowledge with “decision making-problem solving”, “Systematic thinking”, and “Communication” additionally , 4.attitudes to develop successors of the department’s heads are “Moral”, “Positive thinking”, “Good governance”, “Integrity”, and “Accept the diversity”, and 5. last finding, Succession readiness of current successors is 28.6% from all successors which is acceptable comparing to 33.3% of the government hospital. Consequently it is a long journey for the sustainability of pharmacy department in the future and it is compulsory for every current pharmacy department’s heads to do.
Keyword:
Leadership, Leadership development, Pharmacy department’s head, JCI accredited private hospital, Succession planning
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